JSI

Expertise

Applied Research and Evaluation

Improving health and education outcomes through applied research and evaluation

Translating Real-World Findings into Data-Informed Solutions

We combine rigorous implementation science with real-world insights to discover what works for programs operating in complex health and education systems. Using a range of evaluation designs and analytic methods, we quickly translate findings into data-informed solutions.
Profile

Natalie Truesdell

Evaluation Expert, Evaluator for the Maine Workforce Innovation Network

“It’s a struggle to deliver high quality primary care in rural areas with a range of workforce challenges: recruitment, retention, engagement, and competitive salaries. We work with clients to identify solutions to expand primary care access.”

Natalie Truesdell on state-level solutions for rural primary care access

Profile

Ismael Ali

MEL and Research Director, JSI Ethiopia

“We embed real-time data into adaptive project management. This approach allows us to continuously refine our work and ensure that every investment delivers measurable, lasting value for health systems and the lives they serve.”

Ismael Ali on adaptive project management.

Profile

Melinda McKay, PhD

Behavioral Sciences Practice Director

“The future of workforce development isn’t more training: it’s better transfer to practice. Performance improves when we design systems around people to reduce friction, align incentives, and create environments where good practice becomes the norm.”

Dr. Melinda McKay on designing human-centered systems for better professional performance.

Our Partnership Approach

We partner with clients and communities to ask the right questions and uncover underlying connections, equipping people with the tools and information needed to improve program quality and outcomes.

Strengthening Service Delivery and Informing Policy

Our approach emphasizes data-driven insights to demonstrate program impact and make adjustments as contexts or needs change. We adapt information to different audiences so they can understand and use findings to strengthen service delivery and inform policy.
Using Better Data for Better Service Use in Ethiopia

Through the Data Use Partnership project, JSI works with the Ethiopian Ministry of Health and local universities to drive research and policy by producing vital evidence on how well-functioning health information systems can improve primary health care. The partnership has resulted in an increase in health data reporting from as low as 21% per region to an average 91%. Increased evidence use has informed programming that has resulted in a 36% increase in full immunization access among children and a 25% increase in modern contraception use.

Learn more about the Data Use Partnership.

Saving Lives with AI-Powered Malaria Tests in Ethiopia

Through a partnership with the Gates Foundation, JSI collaborated with the Ethiopian Ministry of Health to embed and test an AI-powered reader for malaria rapid diagnostic tests (mRDTs) into the electronic community health information system platform. By identifying the deadliest malaria species with 100% accuracy and flagging manufacturing faults in 30% of test kits, the solution provided a critical real-time quality safeguard for frontline diagnosis. This technology increased correct antimalarial prescriptions by 10% and confirmed that 30% of febrile cases were malaria-negative, effectively curbing medicine over-prescription.

Learn more about this work.

Modernizing HIV Care through Telehealth Strategies

JSI partnered with five Ryan White HIV/AIDS Program sites to implement telehealth coordination strategies to improve linkage to care, retention, and viral suppression for people with HIV. We identified effective models that increase access and reduce systemic barriers to HIV care. Patients who missed initial care benchmarks showed significant health improvements at three-, six-, and nine-month intervals. 93% of participants reported high satisfaction, and 92% plan to continue using telehealth services. This initiative confirms that targeted telehealth coordination enhances the patient experience and maximizes outcomes in HIV care settings.

Learn more about the Telehealth Strategies to Maximize HIV Care project.

Resource Spotlight

Knowledge Translation for Zero-Dose Immunization Research

Funded by Gavi, the Zero-Dose Learning Hub (ZDLH) serves as the global learning partner and is led by JSI Research & Training Institute, Inc. (JSI) with two consortium partners,

JSI
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