JSI

Expertise

Primary Care Access and Delivery

Improving health outcomes through primary care access and delivery services

Optimizing Comprehensive Care Delivery

We optimize service delivery models and strengthen community health centers, empowering them to anticipate and navigate evolving payment models and policy shifts while delivering comprehensive care for all who need it.
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Emma Ansara

Primary Care Expert | Senior Technical Associate

“My fear is that telehealth is only available to patients who can pay for it. Through the HITEQ Center, our technical assistance supports safety net providers in making sure their patients also access care virtually, saving time and money.”

Emma Ansara on protecting virtual care access for all patients.

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Diane Lewis

Primary Care Expert | Director, Uniform Data System Project

“With a deep understanding of federal and state requirements, our teams assess provider workforce capacity for state agencies. We use innovative data science and GIS to identify access barriers in primary care, mental health, and dental care.”

Diane Lewis on the state primary care provider workforce.

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Nebreed Fesseha, MD

Strengthening Service Delivery, Improving Primary Health Care Service Delivery Technical Director

“Through the Networks of Care approach, hospitals, health centers, communities, and health posts share expertise and excellence. This platform optimized primary health services and improves health outcomes for all.”

Dr. Nebreed Fesseha on the impact of Networks of Care.

Integrating Digital Innovation

We lead national efforts to modernize technology and improve data quality across the primary care domain. We integrate digital innovation into clinical practice and leverage high-quality data to drive continuous improvement.

Improving Outcomes through Primary Care

By strengthening workforce capacity and patient engagement, we enable primary care providers to expand access and improve outcomes in value-based, patient-centered care.
Using Better Data for Better Service Use in Ethiopia

Through the Data Use Partnership project, JSI works with the Ethiopian Ministry of Health and local universities to drive research and policy by producing vital evidence on how well-functioning health information systems can improve primary health care. The partnership has resulted in an increase in health data reporting from as low as 21% per region to an average 91%. Increased evidence use has informed programming that has resulted in a 36% increase in full immunization access among children and a 25% increase in modern contraception use.

Learn more about the Data Use Partnership.

Advancing Population Health Transformation in California

JSI supports the Population Health Management Initiative (PHMI), a collaboration between the California Department of Health Care Services, Kaiser Permanente, and community health centers that strengthens population health management and improves care and health outcomes for the populations that health centers serve. JSI and partner organizations support a cohort of 27 California community health centers with technical assistance, coaching, and peer learning focused on quality improvement. This work helps health centers refine goals, test strategies, and share practical lessons.

Learn more about this work.

Improving Health Outcomes Amidst Crisis in Yemen

JSI partnered with the Ministry of Health in Yemen to revitalize health care for women and children during ongoing conflict. By strengthening local capacity and community-based care, the project improved the lives of over 1.8 million people. Strategic social and behavior change initiatives reached 5.7 million individuals with vital health and nutrition information, while solutions like SMS reminders drove a 41% increase in vaccination coverage. These efforts led to a rise in skilled birth attendance from 69% to 93% and significantly increased the uptake of antenatal care and family planning, ensuring life-saving services reached those most in need.

Resource Spotlight

JSI is committed to improving lives by advancing better health and education outcomes for individuals and communities. Through multisector partnerships, we co-create lasting solutions. Our decades-long partnership with community health workers (CHW)—a frontline public health worker who is a trusted member of the community served—is foundational to JSI’s mission to improve health and education outcomes for all.

Champions of Care: How JSI Supports the Community Health Workforce
JSI
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